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I guess my first question would be....what is it about the volume control itself that would lead you to believe it's defective?
The fact that the volume is low with the control turned up all the way would most likely have nothing to do with the control. And...the fact that you've got a dual control makes the probability of BOTH pots being defective pretty unlikely.
I think you might be barking up the wrong tree.
Try connecting the wiper (center terminal of the volume control) to the signal source (the third leg of the control that you're rotating the wiper toward to increase the volume) and see if you get your full volume. If so...then the control probably is defective (as unlikely as that would seem). If the volume is still low, the control is fine and you've got trouble somewhere else.
Bob
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