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I recently shipped a couple of Transoceanics to Canada and drastically unestimated the shipping charges. When I emailed the buyer and told him the sets were in transit, I told him what had happened. I also told him that I didn't require extra compensation because a deal is a deal however I asked if there was something we could work out. He asked what I would like. I said that if the sets arrived in good condition, and he was satisfied, to send an extra specific amount. He agreed. The sets were acceptable and he sent extra compensation.
The key is communication between honest buyers and honest sellers. This was totally my fault and many people would have said too bad, so sad, which I was willing to accept. But in this case, because the buyer was a decent guy, everything worked out fine. People just need to treat each other right and quit looking for ways to screw each other. When that happens, even a problem can be worked out to everyones satisfaction.
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