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Old 05-19-2016, 01:18 PM
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jsowers jsowers is offline
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Join Date: Jul 2014
Location: Lexington, NC
Posts: 80
My mom is on Time-Warner and just got a new Cisco replacement set-top box that I had to install. It has a DVR inside and wasn't what she wanted, but it was the only choice they offered, which is a racket. They upgraded the service and internet speed and that was the reason she needed new equipment, or so they said.

It has one HDMI connection and that's to connect it to the flat screen TV. It also has an analog video and stereo audio out and an RGB out. So you can still use a VCR or DVD recorder if you like, to archive. But you can't watch one thing while recording another unless you use the internal DVR.

I am lucky to still be on a cable system that's analog and it's so much cheaper and better. It's from an independent telco and how long it will last is anyone's guess. It's also ten times better managed and run than Time-Warner and the digital local channels and sub-channels I can get on my flat-screen TV and my Magnavox DVR are much better with no dropouts. When I had Time-Warner before they got rid of analog, they seemed to be oblivious to whatever was wrong and took days to correct problems on their cable feed.

You should see the instructions that came with the new Time-Warner cable modem my mom got. They tell you to go to a site that isn't there to activate it or you can call after you replace the cable modem. But you can't call or use the internet because the new modem hasn't been activated yet. It's like they don't even know how their own equipment works.

I had to leave the old modem in place and call from that. The instructions were useless. After the new modem was working. they sent a second cable modem and when I called, nobody could find out why. I wasn't impressed.

Oh, and the new DVR came with no instructions. I had to figure that out for myself. Still not impressed.
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