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UPDATE: I found several youtube videos showing how to fix the upside down screen issue but the problem is, the menu in which that repair is done through in the service menu doesn't exist on the TV I'm working on and I'm trying to see if maybe a firmware update would fix that but the firmware update software for this particular tv won't download from the Samsung website, when I click the link to download the firmware update file it acts like its going to download but then it just times out and goes back to the support page.
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