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The graphite on the rubber pads do wear off over time and there used to be a brush-on product for them but don't recall what ever happened to it. You can use the camera of a smartphone to look at the IR LED for activity, use the camera and look directly at the LED or front of the remote and it will show as a blue/purple if it's working. More than once the failure issue is actually broken solder or traces going to the LED and battery connections.
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