Samsung UN55EH6000F Issues

[vortalexfan]

Hello, I was working on a Samsung 55" LED LCD TV for someone that the Mainboard had died on it due to a lightning strike and I got a used one from ebay and when I installed the replacement board into the TV and turned it on the TV came on but the picture was upside down for some reason and I'm pretty sure its an issue with the settings but I'm not finding that setting anywhere in the menus for the TV, not even the service menu, does anyone here have any idea how to flip an upside down screen right side up again on an LED LCD TV? Google was no help.

[vortalexfan]

UPDATE: I found several youtube videos showing how to fix the upside down screen issue but the problem is, the menu in which that repair is done through in the service menu doesn't exist on the TV I'm working on and I'm trying to see if maybe a firmware update would fix that but the firmware update software for this particular tv won't download from the Samsung website, when I click the link to download the firmware update file it acts like its going to download but then it just times out and goes back to the support page.

[damen]

I believe there's a special service remote needed for certain Samsung models to access menus. I've seen them for sale before.

[vortalexfan]

Originally Posted by damen

I believe there's a special service remote needed for certain Samsung models to access menus. I've seen them for sale before.

OK, thanks, it seems kind of unfortunate that Samsung did that because from what I was reading online, everytime you have to replace the mainboard or the screen on a samsung flatpanel TV you have to reset the screen position which if you have to have a special service remote to do that every single time you service a tv that seems like a pain in the butt. especially if its something you don't service all the time...

[vortalexfan]

Originally Posted by damen

I believe there's a special service remote needed for certain Samsung models to access menus. I've seen them for sale before.

https://www.ebay.com/itm/22277271587...Bk9SR4T9vdfjZQ

Is this the remote I need to get into the rest of the advanced service menu options on this TV?

[damen]

Sorry, I don't know how many different remotes were used or for which set they went with.

[vortalexfan]

Originally Posted by damen

Sorry, I don't know how many different remotes were used or for which set they went with.

Well When I typed in "Samsung Service Remote" into ebay that was the only remote that came up as being a proper Samsung Service Remote, the rest were just regular TV remotes.

As for accessing the Service Menu to flip the TV's Picture right side up again, all of the YouTube Videos I saw on the subject showed the person using a normal TV Remote and accessing the Service menu by punching the buttons "Mute", "1-8-2" and then "Power" and this being done with the TV turned off because the power button at the end of the code sequence powers on the TV in "Service Mode".

But the Service Menu on this TV seems to be an extremely stripped down version of the Service Menu I saw on the YouTube Videos, there is an "Advanced" Menu option in the Service Menu, but when you try to select it with the remote nothing happens, the only options you have that are "selectable" are options for adjusting the advanced picture and audio settings that are not available in the regular menu, software version readout for the menus, and smart TV functions, and various adjustments to make the TV usable as either a Home use TV, A Hotel Use TV, or a Store Display TV, and that's pretty much it, the "Options" menu selection which is where the options for selecting the TV Screen's rotation adjustments are supposed to be only has adjustments for audio and video adjustments (such as Sub-Brightness and Audio and video output adjustments, etc., but nothing for adjusting the screen's rotation adjustments.)

Just to let you know what I'm working with and what I've found in my initial research on the subject.